Our Quality Standards

Service Delivery:

All therapists providing services on a consultative basis through everyday Living therapy hold professional qualifications in their specific field of practice and are sufficiently trained, experienced and qualified to meet the demands of people with complex neurological presentations.

● All services provided by Everyday Living Therapy intend to deliver innovative ways of working to encourage self-management rehabilitation programmes and tele-monitoring where appropriate.

● All services provided by Everyday Living Therapy are based on up to date research evidence.

● All services provided by Everyday Living Therapy actively involve social care/Local Authority to ensure client’s care needs are appropriately managed throughout their rehabilitation pathway.

 

Response times:

All services provided by Everyday Living Therapy will be delivered in an acceptable time frame depending on the client needs.

 

Access:

● All services provided by Everyday Living Therapy will aim to access to the right professional, with the right skills mix at the right time.

● All services provided by Everyday Living Therapy will provide access to vocational rehabilitation in a timely manner for clients who wish to resume paid/unpaid work.

● All services provided by Everyday Living Therapy will endeavor to provide a seamless transfer of care between rehabilitation and long-term care needs

● All services provided by Everyday Living Therapy with aim to achieve the highest level of self-management and independence as possible for all clients.

 

Assessment:

● All services provided by Everyday Living Therapy will carry out baseline outcome measure assessments as part of the initial assessment phase of the rehabilitation program.

● All services provided by Everyday Living Therapy will carry out regular reviews of the client and re-assess their progress and on-going rehabilitation needs at regular intervals, including the completion and updating of outcome measures.

● All services provided by Everyday Living Therapy will offer an agreed documented goal focused rehabilitation plan that is agreed with the client, carer and family where appropriate.

 

Treatment:

● All services provided by Everyday Living Therapy will provide goal-orientated rehabilitation where goals are identified and set jointly between the client and the multi-disciplinary team.

● All services provided by Everyday Living Therapy will only be delivered in consent is attained by clients to actively participate in their rehabilitation programme.

● Rehabilitation provided by Everyday Living Therapy should continue as long as the client continues to have rehab needs as agreed with the client and the MDT.

 

References

➢ The National Service Framework for Long-term conditions (DoH, 2005)

➢ the National Guideline on the Management of Multiple Sclerosis (NICE, 2003)

➢ the National Clinical Guideline on Parkinson’s Disease (NICE, 2006)

➢ The National Clinical Guidelines for Stroke (third edition) (NICE/RCP, 2008 & 2012)

➢ the National Clinical Guideline on Head Injury (BSRM/RCP, 2003)

➢ the National Clinical Guideline on Head Injury (NICE, 2007)

➢National Institute for Health and Clinical Excellence (2009), Critical Illness Rehabilitation Guidance, NICE: http://guidance.nice.org.uk/CG83

➢Healthy Working Lives (2010) What is Vocational Rehabilitation,

➢http://www.healthyworkinglives.com/advice/vocational-rehabilitation/definition.aspx

➢Regional Networks for Major Trauma: NHS Clinical Advisory Groups Report, September 2010: www.excellence.eastmidlands.nhs.uk/EasysiteWeb/getresource.axd?..

➢Department of Health (2009) Specialised Services National Definition Set No 7: Brain Injury and Complex Rehabilitation. DH, London.

➢Specialist neuro-rehabilitation services: providing for clients with complex rehabilitation needs’ (Turner-Stokes 2010).